Kaizen strategies for customer care
Wellinngton , Patricia
Kaizen strategies for customer care how to create a powerful customer-care program- and mark it work - New Delhi Pitman Publishing 1995 - xiii,239 p. 24 cm.
8178081423
CUSTOMER RELETIONS
MANAGEMENT
CUSTOMER CARE
658.812 / WEL
Kaizen strategies for customer care how to create a powerful customer-care program- and mark it work - New Delhi Pitman Publishing 1995 - xiii,239 p. 24 cm.
8178081423
CUSTOMER RELETIONS
MANAGEMENT
CUSTOMER CARE
658.812 / WEL