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Service quality management in hospitality,tourism and leisure

Kandampully , Jay ;ed.

Service quality management in hospitality,tourism and leisure - New Delhi Jaico Publishing 2004 - xvii,339 p. 24 cm.

ISBN: 8179921840

Subjects--Topical Terms:
TOURISM MANAGEMENT
HOME ECONOMICS
HOSPITALITY MANAGEMENT

Dewey Class. No.: 647.068 / SER

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