How to give quality service to your customers (Record no. 21465)

MARC details
000 -LEADER
fixed length control field 00472 a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8185392544
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number DEN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Denton , D. Keith
245 ## - TITLE STATEMENT
Title How to give quality service to your customers
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 1989
Place of publication, distribution, etc New Delhi
Name of publisher, distributor, etc Universal Book Stall
Date of manufacture 1989
300 ## - PHYSICAL DESCRIPTION
Dimensions 22 cm.
Extent x,158 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER STATISFACTION
Topical term or geographic name as entry element MANAGEMENT
Topical term or geographic name as entry element CUSTOMER RELATIONS
Topical term or geographic name as entry element QUALITY SERVICES
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Sheduled Reference
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Date checked out
        Main Library Main Library Reference Section 23/08/1999   658.812DEN 21108 24/06/2015 221.00 24/06/2015 Sheduled Reference  
        Main Library Main Library Lending Section 23/08/1999 1 658.812DEN 23867 10/08/2016 87.50 24/06/2015 Lending Books 18/07/2016