The customer response management handbook (Record no. 31151)

MARC details
000 -LEADER
fixed length control field 00522 a2200181 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0070586659
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number RIC
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Richard , Darlene D.
245 ## - TITLE STATEMENT
Title The customer response management handbook
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 2002
Place of publication, distribution, etc New Delhi
Name of publisher, distributor, etc Tata McGraw-Hill
Date of manufacture 2004
300 ## - PHYSICAL DESCRIPTION
Dimensions 24 cm.
Extent xiv,546 p.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title building, rebuilding and improving uour results
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER SERVICES - MARKETING MANAGEMENT
Topical term or geographic name as entry element MANAGEMENT
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier www.tatamcgrawhill.com
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Sheduled Reference
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Main Library Main Library Reference Section 07/07/2008   658.812RIC 79288 24/06/2015 743.75 24/06/2015 Sheduled Reference