The customer is key (Record no. 3421)

MARC details
000 -LEADER
fixed length control field 00594 a2200193 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171209b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471828599
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number LEL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lele, Milind. M.
9 (RLIN) 54784
245 ## - TITLE STATEMENT
Title The customer is key
Remainder of title Gaining an unbeatable advantage through customer satisfaction
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 1991
Place of publication, distribution, etc New York
Name of publisher, distributor, etc John wiley & sons,inc.
Date of manufacture 1991
300 ## - PHYSICAL DESCRIPTION
Dimensions 22 cm.
Extent [viii] ,260 p.
Other physical details Illustration
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER SATISFACTION
9 (RLIN) 54785
Topical term or geographic name as entry element MANAGEMENT
9 (RLIN) 54786
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name sheth jagdish N.
9 (RLIN) 54787
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Sheduled Reference
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Koha item type
    Dewey Decimal Classification     Reference Collection Agricultural Library Agricultural Library Reference Section 23/12/2003 657.00   658.812LEL 247346 Sheduled Reference