Electronic Customer Relationship Management (E-CRM):an Application of Diffusion of Innovation Theory (DOI) in Licensed Commercial Banks of Northern Province,Sri Lanka (Record no. 53837)

MARC details
000 -LEADER
fixed length control field 00781nam a22002057a 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230428b |||||||| |||| 00| 0 eng d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number kAR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name kurunathan , Dilogini
9 (RLIN) 84521
245 ## - TITLE STATEMENT
Title Electronic Customer Relationship Management (E-CRM):an Application of Diffusion of Innovation Theory (DOI) in Licensed Commercial Banks of Northern Province,Sri Lanka
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Mihintale
Name of publisher, distributor, etc Rajarata University of Sri Lanka
Date of publication, distribution, etc 2018
Date of manufacture 2018
300 ## - PHYSICAL DESCRIPTION
Extent 113 p.
Dimensions 30 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Electronic Commerce - Researches
9 (RLIN) 84522
Topical term or geographic name as entry element Thesis - MBA
9 (RLIN) 57648
Topical term or geographic name as entry element Customer Relations - Management - Researches
9 (RLIN) 84523
Topical term or geographic name as entry element Commercial Banks - Sri Lanka - Researches
9 (RLIN) 84524
Topical term or geographic name as entry element Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Permanent Reference Books
Holdings
Withdrawn status Lost status Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          Reference Collection Main Library Main Library Reference Section 28/04/2023   658.812 kAR 126181 28/04/2023 28/04/2023 Permanent Reference Books