Impact of Service Quality on Customer Satisfaction in Ceylon Electricity Board with Special Reference to Trincomalee District (Record no. 53865)

MARC details
000 -LEADER
fixed length control field 00694nam a22002057a 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230530b |||||||| |||| 00| 0 eng d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.314
Item number FEL
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Felician , I.S.
9 (RLIN) 84592
245 ## - TITLE STATEMENT
Title Impact of Service Quality on Customer Satisfaction in Ceylon Electricity Board with Special Reference to Trincomalee District
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Mihintale
Name of publisher, distributor, etc University of Rajarata
Date of publication, distribution, etc 2019
Date of manufacture 2019
300 ## - PHYSICAL DESCRIPTION
Extent 104 p.
Dimensions 30 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Electricity Board - Sri Lanka
9 (RLIN) 84593
Topical term or geographic name as entry element Thesis - MBA
9 (RLIN) 57648
Topical term or geographic name as entry element Customer Satisfaction - Researches
9 (RLIN) 84594
Topical term or geographic name as entry element Motivation - Researches
9 (RLIN) 84539
Topical term or geographic name as entry element Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Permanent Reference Books
Holdings
Withdrawn status Lost status Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          Reference Collection Main Library Main Library Reference Section 30/05/2023   658.314 FEL 126169 30/05/2023 30/05/2023 Permanent Reference Books