TY  - GEN
AU  - Hagan , Jack
TI  - Management of quality : strategies to improve quality and the bottom line
SN  - 0195642813
U1  - 658.4013 
PY  - 1993///
CY  - Oxford
PB  - Oxford University press
KW  - QULITY MANAGEMENT
KW  - MANAGEMENT
ER  -