TY  - GEN
AU  - Diwan , Parag
TI  - Quality in totality : a manager\'s guide to TQM  ISO 9000
SN  - 8171007899
U1  - 658.4013 
PY  - 1997///
CY  - New Delhi
PB  - Deep & Deep
KW  - TOTAL QUALTY MANAGEMENT
KW  - MANAGEMENT
ER  -