TY  - GEN
AU  - Fensterhe , Herbert 
AU  - Baer , Jean
TI  - Don't say yes when you want to say no
SN  - 0440154138
U1  - 158.1 
PY  - 1975///
CY  - New York
PB  - Dell
KW  - PSYCHOLOGY
KW  - PERSONAL IMPROVEMENT
KW  - PERSONAL SUCCESS
ER  -