TY  - GEN
AU  - Palmer , Adrian
TI  - Principles of services marketing
SN  - 0077094387
U1  - 658.8001 
PY  - 1998///
CY  - England
PB  - McGraw Hill
KW  - MANAGEMENT
KW  - MARKETING
UR  - http://www.mcgraw-hill.co.uk
ER  -