TY  - GEN
AU  - Denton , D. Keith
TI  - How to give quality service to your customers
SN  - 8185392544
U1  - 658.812 
PY  - 1989///
CY  - New Delhi
PB  - Universal Book Stall
KW  - CUSTOMER STATISFACTION
KW  - MANAGEMENT
KW  - CUSTOMER RELATIONS
KW  - QUALITY SERVICES
ER  -