TY - GEN AU - Payne , Adrian AU - Christopher , Martin ;Clark , Moira ;Peck , Helen TI - Relationship marketing for competitive advantage: winning and keeping customes SN - 0750640170 U1 - 658.8 PY - 1995/// CY - Oxford PB - Butterworth-Heinemann KW - MANAGEMENT KW - MARKETING UR - http://www.bh.com ER -