TY  - GEN
AU  - Marvin , Bill
TI  - Restaurant basics: why guests dont come back... and what you can do about it
SN  - 0471551740
U1  - 647.950688 
PY  - 1992///
CY  - New York
PB  - John Wiley and Sons
KW  - RESTAURANTS LUNCH ROOMS
KW  - HOME ECONOMICS
KW  -  CUSTOMER RELATIONS
ER  -