TY  - GEN
AU  - Gorman , Tom
TI  - The complete idiot's almanac of business letters and memos
SN  - 812031400X
U1  - 808.066658 
PY  - 1997///
CY  - New Delhi
PB  - Prentice-Hall
KW  - BUSINESS WRITING
KW  - LITERATURE
KW  - BUSINESS-RHETORIC
ER  -