TY - BOOK AU - Wirtz , Jochen AU - Lovelock , Christopher AU - Chatterjee , Jayanta TI - Services Marketing: People, Technology, Strategy SN - 9789332587687 PY - 2018/// CY - New Delhi PB - Pearson KW - Service Marketing - People KW - Service Marketing - Technology KW - Service Marketing - Strategy KW - Marketing ER -