TY - BOOK AU - Leon , Soosai Antony Jude TI - The Impact of Customer Relationship Marketing on Customer Loyalty: A Comparative Study Between State Banks and Private Banks in Northern Region of Sri Lanka U1 - 658.812 PY - 2017/// CY - Rajarata University - Mihintale PB - Author KW - Customer Relations KW - Relationship - Marketing KW - Management KW - MBA Thesis ER -