TY  - BOOK
AU  - Felician , I.S.
TI  - Impact of Service Quality on Customer Satisfaction in Ceylon Electricity Board with Special Reference to Trincomalee District
U1  - 658.314 
PY  - 2019///
CY  - Mihintale
PB  - University of Rajarata
KW  - Electricity Board - Sri Lanka
KW  - Thesis - MBA
KW  - Customer Satisfaction - Researches
KW  - Motivation - Researches
KW  - Management
ER  -