TY - BOOK AU - Avintha , H.L.D.J. TI - Factors affecting to customer retention with motor insurance industry: (special reference to motor insurance industry in Western province in Sri Lanka) U1 - 368.372 PY - 2016/// CY - Mihintale PB - Rajarata University of Sri Lanka KW - Customer retention KW - Motor insurance KW - Insurance industry KW - MBA Thesis ER -