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1. Permanent Reference Books
Electronic Customer Relationship Management (E-CRM):an Application of Diffusion of Innovation Theory (DOI) in Licensed Commercial Banks of Northern Province,Sri Lanka by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Mihintale Rajarata University of Sri Lanka 2018 2018
Availability: Items available for reference: Main Library: Not for loan (1)Collection, call number: Reference Collection 658.812 kAR.
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2. Permanent Reference Books
The Effect of Service Quality on Customer Satisfaction of State Commercial Banks in Anuradhapura District by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Language
Publication details: Mihintale University of Rajarata 2019 2019
Availability: Items available for reference: Main Library: Not for loan (1)Collection, call number: Reference Collection 658.314 RAT.
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