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1.	Image from Amazon.com	Seven days to top notch customer service using the experience orientated management technique by Yardley , Gary Kelly , Jan Series: Times business series Language: Publication details: Singapore Times Books International 1996 1996 Availability: Items available for loan: Main Library (2)Collection, call number: 658YAR, ... Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Total quality service principles, practices and implementation by Stamatis , D.H Language: Publication details: Florida St. Lucie press 1996 1996 Availability: Items available for loan: Main Library (1)Collection, call number: 658.812STA. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Services Marketing Integrating Customer Focus Across the Firm by Zeithami , Valarie A Bitner , Mary Jo Gremler , Dwayne D Pandit , Ajay Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Chennai McGraw Hill 2018 2018 Availability: Items available for loan: Main Library (2)Collection, call number: Lending Collection 658.8 SER, ... Place hold Save to lists Add to cart (remove)
4.		Service Quality and Satisfaction of Transit Passengers at the Bandaranaike International Airport by Abeysooriya , H.M Material type: Text; Format: print ; Literary form: Not fiction Language: English Language Publication details: Mihintale Rajarata University 2014 2014 Availability: Items available for reference: Main Library: Not for loan (1)Collection, call number: Reference Collection 658.812 ABE. Save to lists Add to cart (remove)