000 00391 a2200157 4500
020 _a817514016x
041 _aEn
082 _a658.4301
_bLEF
100 _aLefevre , Henry L.
245 _aQuality service pays
_bsix keys to success
260 _c1997
_aNew Delhi
_bVanity Books
_g1997
300 _c23 cm.
_ax,363 p.
650 _aQUALITY MANAGEMENT
650 _aMANAGEMENT
942 _cSR
999 _c17076
_d18623