000 00430 a2200157 4500
020 _a0195642813
041 _aEn
082 _a658.4013
_bHAG
100 _aHagan , Jack
245 _aManagement of quality
_bstrategies to improve quality and the bottom line
260 _c1993
_aOxford
_bOxford University press
_g1997
300 _bill.
_c22 cm.
_axi,163 p.
650 _aQULITY MANAGEMENT
650 _aMANAGEMENT
942 _cSR
999 _c17808
_d19355