| 000 | 00484 a2200181 4500 | ||
|---|---|---|---|
| 020 | _a8174661337 | ||
| 041 | _aEn | ||
| 082 |
_a658.812 _bJAM |
||
| 100 | _aJames , Judi | ||
| 245 |
_aPeople talk _bthe skills of positive communication and customer care |
||
| 260 |
_c1997 _aNew Delhi _bExcel Books _g1998 |
||
| 300 |
_c24 cm. _axii,78 p. |
||
| 650 | _a CUSTOMER RELATIONS | ||
| 650 | _aMANAGEMENT | ||
| 650 | _aCUSTOMER CARE | ||
| 650 | _a MANAGEMENT - COMMUNICATION | ||
| 942 | _cSR | ||
| 999 |
_c18043 _d19590 |
||