000 00666 a2200193 4500
020 _a0787902578
041 _aEn
082 _a658.4063
_bIMP
100 _aLangley , Gerald J.
245 _aThe improvement guide
_ba practical approach to enhancing organizational performance
260 _c1996
_aSam Francisco
_bJossey-Bass
_g1996
300 _c24 cm.
_axxix,370 p.
440 _aThe Jossey-Bass business and management series
650 _aMANAGEMENT
650 _aORGANIZATIONAL EFFECTIVENESS
650 _aORGANIZATIONAL CHANGE
700 _aLangley , Gerald J. ;Nolan , Kevin M. ;Nolan , Thomas W. ;Norman , Clifford L. ;Provost , Lioyd P.
942 _cSR
999 _c18187
_d19734