000 00434 a2200169 4500
020 _a0340711914
041 _aEn
082 _a658.4013
_bMAC
100 _aMacdonald , John
245 _aUnderstanding total quality management in a week
250 _a02nd ed.
260 _c1993
_aLondon
_bHodder and Stoughton
_g1998
300 _bill.
_c19 cm.
_a96 p.
650 _aTOTAL QUALITY MANAGEMENT
650 _aMANAGEMENT
942 _cSR
999 _c22671
_d24218