000 00499 a2200181 4500
020 _a0750632097
041 _aEn
082 _a658.314
_bOAK
100 _aOakland , John S.
245 _aTotal organizational excellence
_bachieving world-class performance
260 _c1999
_aOxford
_bButterworth-Heinemann
_g1999
300 _c23 cm.
_a[vii],271 p.
650 _aPERFORMANCE-BUSINESS
650 _aMANAGEMENT
650 _aPERFORMANCE-MANAGEMENT
650 _aSUCCESS-MANAGEMENT
942 _cSR
999 _c25136
_d26683