000 00407 a2200157 4500
020 _a8170365880
041 _aEn
082 _a658.45
_bWHA
100 _aWhalen , D. Joel
245 _aI see what you mean
_bpersuasive business communication
260 _c1996
_aNew Delhi
_bResponse Books
_g2004
300 _c22 cm.
_axix,252 p.
650 _aBUSINESS COMMUNICATION
650 _aMANAGEMENT
942 _cSR
999 _c29032
_d30579