| 000 | 00453 a2200145 4500 | ||
|---|---|---|---|
| 041 | _aEn | ||
| 082 |
_a658.834 _bKUR |
||
| 100 | _aKurian Donald | ||
| 245 | _aAn Empirical Study on Service Quality and Customer Satisfaction at Sri Lankan Air Line | ||
| 260 |
_c2003 _aAuthor (Un Published) _g2003 |
||
| 300 |
_c29 _axi , 172p |
||
| 650 | _aManagement | ||
| 650 |
_a Thesis MBA _aConsumer Research _a Marketing Customer Satisfaction Research |
||
| 942 | _cPR | ||
| 999 |
_c30024 _d31571 |
||