000 00436 a2200169 4500
020 _a8131501892
041 _aEn
082 _a658.4013
_bEVA
100 _aEvans , James R.
245 _aTotal quality
_bmanagement,organization,and strategy
250 _a04th ed.
260 _c2005
_aNew Delhi
_bThomson Learnning
_g2007
300 _c24 cm.
_axii,467 p.
650 _aTOTAL QUALITY MANAGEMENT
650 _aMANAGEMENT
942 _cSR
999 _c31440
_d32987