| 000 | 00594 a2200193 4500 | ||
|---|---|---|---|
| 999 |
_c3421 _d3421 |
||
| 003 | ISURa | ||
| 008 | 171209b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0471828599 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bLEL |
||
| 100 |
_aLele, Milind. M. _954784 |
||
| 245 |
_aThe customer is key _bGaining an unbeatable advantage through customer satisfaction |
||
| 260 |
_c1991 _aNew York _bJohn wiley & sons,inc. _g1991 |
||
| 300 |
_c22 cm. _a[viii] ,260 p. _bill. |
||
| 650 |
_aCUSTOMER SATISFACTION _954785 |
||
| 650 |
_aMANAGEMENT _954786 |
||
| 700 |
_asheth jagdish N. _954787 |
||
| 942 |
_cSR _2ddc |
||