| 000 | 00671 a2200241 4500 | ||
|---|---|---|---|
| 999 |
_c43329 _d44876 |
||
| 003 | ISURa | ||
| 008 | 151024b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780194579063 | ||
| 020 | _a97801194579070 | ||
| 041 | _aEnglish | ||
| 082 |
_a428.24 _bRIC |
||
| 100 |
_aRichey , Rosemary _94589 |
||
| 245 | _aEnglish for customer care | ||
| 260 |
_c2007 _aNew York _bOxford University |
||
| 300 |
_bill. _c26 cm. _a80 p. |
||
| 440 |
_aExpress Series _93004 |
||
| 650 |
_aLanguage _9426 |
||
| 650 |
_aEnglishLanguage _981791 |
||
| 650 |
_aEnglish Language Usage _982180 |
||
| 650 |
_aCustomer Relation-Study and Teaching _982181 |
||
| 856 | _uwww.oup.com | ||
| 942 |
_cSR _2ddc |
||