000 00668nam a22002177a 4500
999 _c52297
_d53844
003 ISURa
008 191230b xxu||||| |||| 00| 0 eng d
020 _a9789332587687
041 _aEnglish
100 _aWirtz , Jochen
_974769
245 _aServices Marketing
_bPeople, Technology, Strategy
260 _aNew Delhi
_bPearson
_c2018
_g2018
300 _a817 p.
_bill.
_c30 cm.
650 _aService Marketing - People
_974770
650 _aService Marketing - Technology
_974771
650 _aService Marketing - Strategy
_974772
650 _aMarketing
_9939
700 _aLovelock , Christopher
_974773
700 _aChatterjee , Jayanta
_974774
942 _2ddc
_cLN