000 | 00644nam a22002177a 4500 | ||
---|---|---|---|
999 |
_c52299 _d53846 |
||
003 | ISURa | ||
008 | 191230b xxu||||| |||| 00| 0 eng d | ||
020 | _a9789332587687 | ||
041 | _aEnglish | ||
082 |
_a658.8 _bWIR |
||
100 |
_aWirtz , Jochen _974769 |
||
245 |
_aServices Marketing _bPeople, Technology, Strategy |
||
250 | _a8th ed. | ||
260 |
_aNew Delhi _bPearson _c2018 _g2018 |
||
300 |
_a817 p. _bill. _c30 cm. |
||
650 |
_aService Marketing - People _974770 |
||
650 |
_aService Marketing - Technology _974771 |
||
650 |
_aService Marketing - Strategy _974772 |
||
700 |
_aLovelock , Christopher _974773 |
||
942 |
_2ddc _cLN |