| 000 | 00687nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c52869 _d54416 |
||
| 003 | ISURa | ||
| 008 | 200910b xxu||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bKAR |
||
| 100 |
_aKarunarathna , H.K.G.M.N. _977845 |
||
| 245 | _aImpact of Information and Communication Technology on Operational Productivity and Customer Satisfaction in Star Category Hotels of Sri Lanka | ||
| 260 |
_aMihintale _bRajarata University _c2015 _g2015 |
||
| 300 |
_a104 p. _c32 cm. |
||
| 650 |
_aConsumer Satisfaction _967199 |
||
| 650 |
_aCustomer _977846 |
||
| 650 |
_aService Evaluation _977847 |
||
| 650 |
_aManagement _977848 |
||
| 650 |
_aMBA Thesis _945313 |
||
| 942 |
_2ddc _cPR |
||