000 | 00781nam a22002057a 4500 | ||
---|---|---|---|
003 | ISURa | ||
008 | 230428b |||||||| |||| 00| 0 eng d | ||
041 | _aEnglish | ||
082 |
_a658.812 _bkAR |
||
100 |
_akurunathan , Dilogini _984521 |
||
245 | _aElectronic Customer Relationship Management (E-CRM):an Application of Diffusion of Innovation Theory (DOI) in Licensed Commercial Banks of Northern Province,Sri Lanka | ||
260 |
_aMihintale _bRajarata University of Sri Lanka _c2018 _g2018 |
||
300 |
_a113 p. _c30 cm. |
||
650 |
_aElectronic Commerce - Researches _984522 |
||
650 |
_aThesis - MBA _957648 |
||
650 |
_aCustomer Relations - Management - Researches _984523 |
||
650 |
_aCommercial Banks - Sri Lanka - Researches _984524 |
||
650 | _aManagement | ||
942 | _cPR | ||
999 |
_c53837 _d55384 |