000 00503 a2200181 4500
999 _c7133
_d7094
003 ISURa
008 171208b xxu||||| |||| 00| 0 eng d
020 _a8175540958
041 _aEnglish
082 _a658.404
_bWIL
100 _aWilson charles
_954778
245 _aProfitable customers
_bhow to identify,develop and retain them
250 _a2nd
260 _c1999
_aNewdelhi
_bKogan page India pvt. ltd.
_g1999
300 _bill.
_c23cm.
_a[vi] ,184P
650 _aMANAGEMENT
_954779
942 _cSR
_2ddc