| 000 | 00414 a2200157 4500 | ||
|---|---|---|---|
| 020 | _a0471399078 | ||
| 080 | _bENG | ||
| 082 | _a158.2 | ||
| 100 | _aEngel, Beverly | ||
| 245 |
_aThe power of apology _bHealing steps to Transform All Your Relationships |
||
| 260 |
_c2001 _aNew York _bJohn Wiley _g2001 |
||
| 300 |
_c23 cm. _axi, 253 p. |
||
| 650 | _aAPOLOGIZING. | ||
| 650 | _aINTERPERSONAL RELATIONS. | ||
| 942 | _cSR | ||
| 999 |
_c9556 _d9910 |
||