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An Empirical Study on Service Quality and Customer Satisfaction at Sri Lankan Air Line

Kurian Donald

An Empirical Study on Service Quality and Customer Satisfaction at Sri Lankan Air Line - Author (Un Published) 2003 - xi , 172p 29

Subjects--Topical Terms:
Management
Thesis MBA
Consumer Research
Marketing Customer Satisfaction Research

Dewey Class. No.: 658.834 / KUR

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