An Empirical Study on Service Quality and Customer Satisfaction at Sri Lankan Air Line (Record no. 30024)

MARC details
000 -LEADER
fixed length control field 00453 a2200145 4500
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.834
Item number KUR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kurian Donald
245 ## - TITLE STATEMENT
Title An Empirical Study on Service Quality and Customer Satisfaction at Sri Lankan Air Line
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 2003
Place of publication, distribution, etc Author (Un Published)
Date of manufacture 2003
300 ## - PHYSICAL DESCRIPTION
Dimensions 29
Extent xi , 172p
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management
Topical term or geographic name as entry element Thesis MBA
-- Consumer Research
-- Marketing Customer Satisfaction Research
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Permanent Reference Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Public note
        Main Library Main Library 16/05/2007   658.834KUR 76170 24/06/2015 24/06/2015 Permanent Reference Books 76170, PR