Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets

Kumaradeepan , Vasanthakumar

Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets A Case Study in Jaffna District - Rajarata University of - Mihintale Faculty of Management Studies 2015 - 96,xxxix p. 27 cm.


Customer Satisfaction - Super Markets
Customer Relations - Super Markets - Jaffna District
MBA Thesis
Personal Management

658.812 / KUM