Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets (Record no. 49549)

MARC details
000 -LEADER
fixed length control field 00759nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170717b xxu||||| |||| 00| 0 eng d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number KUM
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kumaradeepan , Vasanthakumar
9 (RLIN) 45576
245 ## - TITLE STATEMENT
Title Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets
Remainder of title A Case Study in Jaffna District
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Rajarata University of - Mihintale
Name of publisher, distributor, etc Faculty of Management Studies
Date of publication, distribution, etc 2015
Date of manufacture 2015
300 ## - PHYSICAL DESCRIPTION
Extent 96,xxxix p.
Dimensions 27 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Satisfaction - Super Markets
9 (RLIN) 45577
Topical term or geographic name as entry element Customer Relations - Super Markets - Jaffna District
9 (RLIN) 45578
Topical term or geographic name as entry element MBA Thesis
9 (RLIN) 45313
Topical term or geographic name as entry element Personal Management
9 (RLIN) 45579
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Permanent Reference Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification     Reference Collection Main Library Main Library Reference Section 17/07/2017   658.812 KUM 29874 17/07/2017 17/07/2017 Permanent Reference Books