Total quality service (Record no. 18097)

MARC details
000 -LEADER
fixed length control field 00430 a2200157 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1884015832
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number STA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Stamatis , D.H.
245 ## - TITLE STATEMENT
Title Total quality service
Remainder of title principles, practices and implementation
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 1996
Place of publication, distribution, etc Florida
Name of publisher, distributor, etc St. Lucie press
Date of manufacture 1996
300 ## - PHYSICAL DESCRIPTION
Dimensions 23 cm.
Extent xvi,318 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER SERVICE - QUALITY CONTROL
Topical term or geographic name as entry element MANAGEMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Sheduled Reference
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Main Library Main Library Reference Section 06/06/1998   658.812STA 15729 24/06/2015 3937.50 24/06/2015 Sheduled Reference