Impact of Information and Communication Technology on Operational Productivity and Customer Satisfaction in Star Category Hotels of Sri Lanka (Record no. 52869)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00687nam a22002057a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | ISURa |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200910b xxu||||| |||| 00| 0 eng d |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English Language |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | KAR |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Karunarathna , H.K.G.M.N. |
| 9 (RLIN) | 77845 |
| 245 ## - TITLE STATEMENT | |
| Title | Impact of Information and Communication Technology on Operational Productivity and Customer Satisfaction in Star Category Hotels of Sri Lanka |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Mihintale |
| Name of publisher, distributor, etc | Rajarata University |
| Date of publication, distribution, etc | 2015 |
| Date of manufacture | 2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 104 p. |
| Dimensions | 32 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer Satisfaction |
| 9 (RLIN) | 67199 |
| Topical term or geographic name as entry element | Customer |
| 9 (RLIN) | 77846 |
| Topical term or geographic name as entry element | Service Evaluation |
| 9 (RLIN) | 77847 |
| Topical term or geographic name as entry element | Management |
| 9 (RLIN) | 77848 |
| Topical term or geographic name as entry element | MBA Thesis |
| 9 (RLIN) | 45313 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Permanent Reference Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Reference Collection | Main Library | Main Library | Reference Section | 10/09/2020 | 658.812 KAR | 125538 | 10/09/2020 | 10/09/2020 | Permanent Reference Books |